Made-to-measure couture · Worldwide orders
Legal

Terms of Service

General terms for use of the Florentina Vllasaliu online boutique and placing made-to-measure orders.

Website use

By using this website, you agree to use it lawfully and not to interfere with its operation, security or content.

Product information

Product descriptions, prices and availability may be updated. Images are presented as faithfully as possible, but display settings and handmade details can affect appearance.

Measurements supplied by the customer

The customer is responsible for submitting accurate measurements and contact details. The atelier may request clarification before production if the measurements require confirmation.

Orders and payment

An order is not treated as paid until payment confirmation is received from the payment provider. The atelier may contact the customer if an order cannot be fulfilled as submitted.

Policies

Shipping and custom-made/refund conditions form part of these terms. Custom-made orders are not eligible for change-of-mind returns or standard size exchanges. Consumer rights that cannot legally be excluded remain unaffected.

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